Appointment cancellations
[Editable placeholder] We kindly ask that appointments be cancelled or rescheduled at least 24 hours in advance so we can offer the time to another guest.
No-shows
[Editable placeholder] Missed appointments without notice may be subject to a fee or count as a used session credit.
Late arrivals
[Editable placeholder] We will do our best to accommodate late arrivals; however, your session may be shortened to respect the schedule of other guests.
Package purchases
[Editable placeholder] Packages are typically non-refundable but may be transferable. Unused services may have an expiration period.
Membership payments
[Editable placeholder] Membership fees are billed in advance and are typically non-refundable. See Membership & Program Terms for full details.
Promotional offers
[Editable placeholder] Promotional offers and discounted services are non-refundable and may have specific terms or expiration dates.
Gift certificates
[Editable placeholder] Gift certificates are non-refundable and cannot be redeemed for cash.
Refund requests
[Editable placeholder] Refund requests are reviewed on a case-by-case basis. Please contact us to discuss your situation.
This page contains editable placeholder language. Please update specific terms before publishing.
Questions about this policy?
Contact ReThrive Oasis Wellness Center at info@rethriveoasis.com or call (407) 473-0992.
8803 Futures Drive #12-101, Orlando, FL 32819